Volunteer - ServeYemen
The civil war in Syria has displaced over 2 million people, most of whom are urban refugees with limited access to healthcare. Since 2012, IMANA Medical Relief (IMR) has supported both refugees and internally displaced Syrians by providing medical care, essential medications, food, winter survival kits, and other life-saving aid.
In 2016, IMR launched quarterly medical missions to deliver free treatment and medicines to urban Syrian refugees in and around Amman, Jordan. Our ServeSyria medical mission remains an ongoing initiative, carried out in collaboration with our partner, United Mission for Relief and Development (UMR). At the request of the United Nations High Commissioner for Refugees (UNHCR), IMR also launched the ServeSyria Cataracts surgical missions in 2016, also in partnership with UMR, to provide refugees with access to essential surgical eye care that has helped to restore the vision of many.
As of June 2025, our 30 medical and 8 surgical missions have provided free medical care to 44,829 Patients
Medical Missions
Surgical Missions
Patients Treated
ServeSyria
Volunteer Opportunities
ServeSyria Medical Missions
Registration Open
Registration Closed
September 5th - 13th, 2025
ServeSyria Frequently Asked Questions
What are the arrangements for accommodation, food, and local transportation?
All team members are received and dropped at Queen Alia International airport by a representative of our local partners UMR.
Stay is arranged at a decent hotel in the main city area. Suitable transportation arrangements are made by UMR for the daily trips to the clinic.
Breakfast is arranged at the hotel, working lunch is provided on-site. There may be a formal dinner by UMR, the local hosts on one or two nights. On other days, there are numerous eateries within walking distance of the hotel.
What is the name of the camp where we shall set up a clinic? Where in Jordan is it located?
All the clinic locations are in and around Amman city, within about an hour’s drive and in safe areas. Our local partners identify the locations depending upon patient concentration, the size of the mission team and other factors. Once finalized, the locations are communicated to the volunteers prior to the mission
How are medications dispensed? Is there a pharmacy on-site or do we only write prescriptions?
Based on experience from previous missions we have a suggested formulary. There is a small pharmacy on site; all medicines are procured locally by our local partners beforehand. Pharmacy is managed by the team. Depending upon who all volunteer, at times there is a pharmacist in the team. Otherwise, the team leader nominates a team member for the task; local volunteers provide assistance.
IMR sends some vitamins with the team. These are procured locally and dispatched to team members in advance of the trip.
Are there certain illnesses or diseases we should be aware of that are unique to this population? Are there certain drugs that are preferred?
IMR ServeSyria Project lead and Chair of Relief Committee brief the team on clinical aspects in detail before departure. An informative booklet is also shared with the team, which has been developed with inputs from previous teams.
What about patients requiring follow-up care. How is this taken care of since we are only there for a week?
Our teams try to limit themselves to cases requiring little or no follow-up care. Any cases requiring follow-up care are referred to local facilities. That is the nature of most medical relief work.
What type of testing is available - any X-ray machines or the like? Is laboratory testing available?
Obtaining laboratory testing and/or radiological imaging is challenging while working in the field. In the event a patient requires further workup by way of testing arrangements can be made for the patient to go to a local facility.
How are language barriers addressed? Will there be translators?
Translators will be handy; there is usually one translator per physician. These are mostly local medical students.
What are the types of expenses involved for this mission?
Volunteers only pay for their air tickets to and from Amman. IMR arranges everything else – food, transportation, and accommodation.
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Do I need a visa to travel to Jordan?
Yes, it is needed but for US & Canadian nationals it is stamped on arrival at Amman airport. There are other options too and IMANA guides selected team members with the choices.
Team members traveling from any other part of the world have to make their own arrangements for visa, depending upon their nationality. IMANA can provide an introduction letter, if needed.
Have a question? Get in touch.
Locations:
Virginia: 9681 Main Street, Suite B, Fairfax, VA 22031
Phone:
202-559-3765
Fax:
630-932-0005
Email:
IMANA is a registered 501(c)(3) nonprofit organization. All donations to IMANA are tax exempt. Tax ID: #36-4166125
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